Lithuanian Transport Company: How Automation Saved 70% of Dispatcher Time
The Challenge
With a growing fleet of 45 trucks operating across Europe, this Lithuanian carrier's dispatchers spent 4-5 hours daily manually searching for loads on Trans.eu and TIMOCOM. Email negotiations took another 2-3 hours, and manual order entry caused frequent errors in their TMS.
The Solution
Implemented Notea AI's automated load search and negotiation module. The AI now monitors all major freight exchanges 24/7, automatically identifies profitable loads matching their fleet's routes, and handles price negotiations via email—all within predefined margin rules.
The Results
Dispatchers now focus on customer relationships and exception handling while automation handles the routine. They've been able to take on 15 more trucks without hiring additional staff.